FAQ

Q: How much does the tour cost?
A: Our tours are FREE… okay, free in the sense that we don’t charge a fixed fee like other tour operators; we work on TIPS only. Out of these tips we cover our marketing costs, buy our green umbrellas and also earn a living. The difference is that we believe so much in our ability to make these tours worth your while, that we are willing to allow you to determine how much it was worth to you AFTER we’ve completed the tour. We don’t know too many companies that has this “guest first” approach…

Q: Can someone please suggest a suitable tip for these tours?
A: This is the most common question we receive and the ONLY question we feel would be unfair for us to respond too. So, we rather created a link to our TripAdvisor page where our guests give you their view on this topic:
https://www.tripadvisor.co.za/FAQ_Answers-g312659-d5028978-t4450237-How_much_is_a_reasonable_tip_for_this_tour.html

Q: What time do the tours start?
A: The starting times for our tours are:
11:00 – Historic City Tour and Apartheid to Freedom Tour
14:00 – Bo Kaap Tour and Apartheid to Freedom Tour
16:20 – Historic City Tour and Bo Kaap Tour

Q: Where do we meet up?
A: All our tours start from Motherland Coffee Company in Mandela Rhodes Place, corner of Wale St and St George’s Mall. Just look out for our green umbrellas.

Q: How long do the tours last?
A: The Historic City, Apartheid to Freedom and Bo Kaap Tours are all approximately 90 minutes each. Customised and private tour lengths depend on the itinerary you’ve pre-booked with us.

Q: How do we book a tour?
A: This is another aspect where we differ from most tours; you don’t have to book! Just show up at Motherland Coffee Company at our starting times and we will sign you up.

Q: On which days do you operate and do you run tours on Sundays, Christmas, Thanksgiving and other celebration days?
A: Our tours run EVERY day, 365 days a year, rain or sunshine.

Q: Do you offer the tours in Spanish, French, German or other languages?
A: All our tours are in English only. Our guides are however very well spoken in English and extremely patient, so you can ask them to repeat or explain info at any time.

Q: What is included in your tour?
A: Included in our tours are loads of fun, information sharing and extremely entertaining guides – we call it “infotainment”. What we cannot do, even though we are amazing, is to share more than 350 years of history or all the sights in Cape Town in 90 minutes. We will, however, gladly spend time with you during or after the tour to make recommendations or give further advise. Alternatively you can book a private tour and we will create an itinerary that meets your requirements.

Q: We are a group of 10 (or more) guests, can we still come on the normal tour?
A: If you are a group of 10 or more guests you must book a private tour. You can send us an email (info@freewalkingtours.co.za) stating who you are, how many people in your group, what date & time you wish to have the tour, which aspects of our tours you want to cover, and we will send you a quote accordingly.

Q: We want to do more than one tour consecutively OR we wish to book a private tour with a customised itinerary?
A: As per above, you can book a private tour (email us: info@freewalkingtours.co.za) or you can contact us, stating who you are, how many people in your group, what date & time you wish to have the tour, which aspects of our tours you want to cover and we will send you a quote accordingly.

Q: What can typically be included in a private tour itinerary?
A: You can choose from our regular tours (Historic City, Apartheid to Freedom, Bo Kaap) and request a combination of these or do them consecutively with a private guide OR we can customise a tour to your specifications that can include the History of Diamond Mining, Taste of Cape Town, Art & Music or more. Contact us, and we can discuss your needs, and design a personalised walking tour.